Guests Expect Seamless Experiences
Fragmented Systems Create Friction
Multiple apps, physical key cards, and disconnected payment systems slow down service and complicate the guest experience.
Check-In Delays Diminish First Impressions
Physical card production and mailing can take up to 10 days — leaving new customers waiting before they can transact.
Limited Personalization Opportunities
Without unified guest data, hotels miss opportunities to deliver tailored experiences that drive loyalty and repeat bookings.
Our integrated Approach
Digital Key & Access
Replace plastic key cards with secure mobile credentials. Guests unlock their room, access amenities, and move freely throughout the property — all from their phone.
Unified Payment Credential
One digital credential powers room charges, restaurant tabs, spa services, and minibar purchases. Faster transactions, instant reconciliation, and happier guests.
Personalized Engagement
Connect guest preferences, loyalty status, and spending patterns in real time. Deliver tailored offers, room upgrades, and experiences that feel personal.
Expected Business Outcomes
Digital credentials and unified payments transform operations and elevate guest satisfaction.
Guest Satisfaction
Streamlined check-in, keyless entry, seamless payments
Operational Efficiency
Reduced front desk workload, faster turnover
Ancillary Revenue
Increased spend on F&B, spa, and experiences
Smarter, Better connected Solutions
Instant Card Issuance
Digital issuance eliminates the material, personalization, and mailing overhead associated with plastic card fulfillment, allowing issuers to reallocate several dollars per account toward customer engagement and loyalty activation.
Apple Secure Element Integration
PayCloud eliminates 18-24 months of development time and millions in upfront infrastructure investment. We provide pre-certified Apple applets, existing EMVCo and Global Platform compliance, and proven integrations with banking cores and card processors. You skip the certification process entirely and deploy in 6-9 months instead of building, certifying, and maintaining your own TSM platform.
One Touch World Access™
Integrate hotel key systems, elevators, parking, and pool access into a single mobile credential stored securely in Apple Wallet — giving guests effortless access across the entire property.
Integrated Payment & Loyalty
Connect PMS, POS, and loyalty systems through One Touch World. Guests earn rewards automatically, redeem offers in real time, and enjoy a truly omnichannel experience.
TSM-Powered Provisioning
Deploy secure digital keys and payment credentials through our Trusted Service Manager platform with full lifecycle management, compliance, and white-label customization for your hotel brand.
Our Trusted Partners & Collaborators
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